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Why Us?

We know what we’re doing:  At Emergency ID, we have been designing and manufacturing medical ID products in Canada for over 25 years. We are proud to create fashionable and durable products without passing any unnecessary costs on to our customers.

We are different from the others:  We are now taking our experience and expertise and bringing it to you in a way that most medical ID  providers have not previously done.  We are doing this by providing clear and transparent pricing.  You see, nothing bothers us more than when you think you are paying one price for something, only to learn by the time you get to the check out, you have been inundated with so many options and add-ons that the price you expected to pay has somehow doubled!  It’s a frustrating and disheartening experience, especially when you’re trying to buy what you feel is a necessity.  We don’t think shopping for a medical ID product should cause any unneeded stress or a hit to your bank account.  Therefore our goal has been to take all of the uncertainty and skepticism out of the process by providing reasonable, transparent pricing.  That means: no additional costs for engraving, for membership fees or Datafiles, for standard shipping, or for this chain or that clasp.  The price you see is the price you pay.  We want to make the process as easy as possible for you.

We believe that medical alert ID products should be accessible to everyone who needs them, and therefore keeping our prices affordable is a top priority.  This is also why we’ve made our online Datafile free to anyone, regardless of whether or not you buy a product from us.  

We want to hear from you:  If the purchase of your medical ID product has proven our mandate, we would love to hear for you.  If you are not completely satisfied, we also want to hear from you so we can make the situation right.   If you have suggestions on how to improve our products or services, please let us know.

Our Guarantee

We strive to offer nothing less than 100% satisfaction to our new and existing customers. If you are unsatisfied with your product, reach out to us so we can make it right. Read more about our return and refund policy here.

Our Partners

CAA South Central Ontario

Discounts available for members

Holland Bloorview Rehabilitation Hospital, Toronto ON
Charles H. Best Diabetes Centre, Whitby ON


Service was excellent, delivery fast, fit is perfect. He likes wearing it. Does not trouble him.

Norah S.

With a food allergy there is an element of anxiety related to it. With an Emergency ID bracelet I can help relieve some of the anxiety to let the health professionals know how they can help me.

Sean O.

The bracelet fits perfect. I cannot tell I am wearing it.

Freda W.

Absolutely love the bracelet!  Have had many likes and comments on the colors.  Extremely light. Telling all my friends where I purchased the bracelet and at a very reasonable price, thank you.

Myra. M

I am very happy with my bracelet! It fits just right and looks great. Thank you kindly; a very happy customer!

Cathy J.

We have received the bracelet and Connor has been wearing it continually, which is great for him. It seems that the light weight and comfort of the bracelet does not bother him, he has had it on swimming twice a week as well as when he plays hockey. The bracelet will be getting a good work out, and so far we are very pleased with it.

Chris P.

I had occasion to be in the hospital emergency the other day. The triage nurses admired my bracelet and immediately noted my allergy - thanks!

Sandy T.